pro-LOX bv.
Houtsnip 18
1713SR Obdam, Nederland
Email: c.hassink@pro-lox.nl
Tel: +31 226 712020
Mobile: +31 634 953776
KvK Hoorn: 87659352
BTW: NL864363126B01
EORI: NL864363126
GRNlive is an online service for storing, visualizing, and analyzing battery data generated by GRNbms battery management systems. The platform offers, among other features:
- Real-time data display
- Historical data logging
- Personal user accounts
- Email notifications
- Ability to purchase digital software unlock codes (“Unlockcodes”)
Use of GRNlive requires registration.
Free accounts are available, but limited in functionality and scope.
Users are responsible for keeping their login credentials secure and preventing unauthorized access.
Current prices for subscriptions and add-on features are listed on our website.
Subscriptions are available on a monthly or yearly basis.
All payments are processed exclusively through our partner Paddle.com Market Ltd.
Subscriptions can be cancelled at any time through Paddle’s customer management interface.
Cancellations take effect at the end of the current billing period.
No partial refunds will be issued for already paid subscription periods.
As GRNlive is a digital service, usage begins immediately after contract confirmation.
According to Section 356 (5) of the German Civil Code (BGB), the statutory right of withdrawal expires once you explicitly agree to the immediate commencement of the service when placing your order.
That said:
If technical issues or other valid concerns lead to dissatisfaction, please contact us directly at:
We will review your request individually and may, in exceptional cases, issue a refund via Paddle.
You can find Paddle’s official refund policy here:
https://www.paddle.com/legal-buyers
While we strive for reliable and secure operation of GRNlive, we do not guarantee permanent availability, completeness of data, or accuracy of transmitted information.
We are not liable for damages resulting from system failures, data loss, or incorrect displays — except in cases of willful misconduct or gross negligence.
Users are solely responsible for backing up their data.
Information on the processing of personal data can be found in our Privacy Policy.
We strictly adhere to the GDPR and other applicable data protection laws.
Nederland law exclusively applies.