Privacy Policy

Responsible entity:

pro-LOX bv.

Houtsnip 18, 1713SR Obdam, Nederland

Email: c.hassink@pro-lox.nl

1. General

We care about your privacy. Your data is processed in compliance with GDPR and relevant German law.

2. Data Collected

When using GRNlive, we collect the following data:

- Registration data (name, email)

- BMS device data (e.g. voltages, temperatures)

- User activity logs (e.g. login times)

- Payment information (via Paddle)

3. Purpose of Data Processing

Data is processed to provide and improve our services, handle customer support, and fulfill legal obligations.

4. Payment Provider: Paddle

Payments are processed through Paddle.com Market Ltd. Their privacy policy applies:

www.paddle.com/legal/privacy

5. Data Disclosure

Data is only shared with third parties where required by law or for payment processing purposes (e.g. Paddle).

6. Storage Duration

Data is only stored as long as necessary for service delivery or legal retention periods.

7. Your Rights

You have the right to access, correct, delete, restrict processing, transfer your data, or object to processing.

8. Contact for Privacy Inquiries

Reach us at: c.hassink@pro-lox.nl